If you have entered a rural delivery address but have not selected the rural delivery shipping option will delay your shipment as we will have to contact you to pay the difference in shipping.
Delivery to PO Box or Private Bag
CourierPost will not ship to PO Box or Private Bag.
How long will it take for my order to be shipped?
Orders placed and paid for before 1 pm, Monday to Friday, we will be able to arrange shipping same day.
Orders placed after 1 pm may still be shipped same day depending on order volume, but if not they will be shipped on the following business day.
Is this Signature Required Shipping? or Non-Signature Required Shipping?
Signature required is a default for all NZ orders. A signature must be obtained by the driver and you will need to ensure someone is available to receive the package. If no one is at home, the driver will leave a ticket in your mailbox. This is to ensure that your order will be safely delivered.
Public holidays and other seasonal demands may alter delivery times. Tracking information will be sent out to your email or you can check it from our website. If you have any further enquiries, please email to firstname.lastname@example.org